Comments on: Android Antivirus app update on 12/31/09 causes Droid to reboot

By: Fezzikjr

Fezzikjr — Mon, 11 Jan 2010 22:00:04 +0000

Thanks so much! I installed the update day before yesterday, and the problem started. Don't know why, but I never would have thought to remove AntiVirus. I had been recently having a lot of lag issues (built-in storage was rather full), so I had been uninstalling a bunch of apps yesterday and the day before. I figured that maybe I uninstalled the wrong app, or something…
I was having the same issues, power drain, lag, constant reboots (even while plugged in to multiple adapters, etc.). Tried doing a power-cycle/battery reseat; no change. As soon as I uninstalled AntiVirus, and power-cycled the phone, no more issues! This saved me a trip to the Sprint store (and likely an insurance deductible).

By: DJInBoise

DJInBoise — Sat, 09 Jan 2010 10:26:38 +0000

Glad I was able to help!

By: dhb

dhb — Thu, 07 Jan 2010 13:03:38 +0000

Thanks for this post! I was removing tons of applications… and Antivirus would have been one of the last, had I not found this post!

By: dj

dj — Wed, 06 Jan 2010 02:54:51 +0000

ya, i had the same issue. my phone was locking up, the keyboard was slow, the phone it self would take forever to connect calls, then try to merge calls when i tried to tap the button again.

thanks a lot, just uninstalled the app and everything is back to normal. saved me a trip to the verizon shop

By: cl

cl — Mon, 04 Jan 2010 19:17:44 +0000

My phone was getting slow and battery life was shortened significantly. After checking the battery usage, the antivirus app was using 23% of my battery. I uninstalled the antivirus app and the problem went away.

By: matt

matt — Mon, 04 Jan 2010 01:42:09 +0000

i had the same exact problem. i unistalled the program and now my phone works fine. in addition to the reboots and massive power drains, my phone ran much slower than usual.

By: Mary

Mary — Sat, 02 Jan 2010 18:48:22 +0000

I don't have that app and mine started to reboot when trying to turn it off. This problem started around 10 pm Mountain time on 12/31/10, although it may have done the same thing had I tried to turn the phone off earlier. I attempted to shut the phone off and a few seconds after succeeding, it would restart on its own. The problem had gone away by the morning of January 1.
I don't have the antivirus app installed. Just FYI . . .

By: Darien

Darien — Sat, 02 Jan 2010 10:46:31 +0000

rly!!!
omfg i new it had to be that app
my droid kept doing the exact same thing